Financial Information

Dental Insurance & Payment Policy


Insurance Information


Dental plans are designed to assist patients with their dental treatment. However, not all dental treatments are eligible for full re-imbursement. Remember, you are a partner in your oral health. All treatment and care decisions are made to you and Dr. Ickert based upon your actual needs, aside from your dental plan coverage. Your dental plan is not necessarily a treatment plan.

There are more than 20,000 dental plan contracts available in British Columbia, and each policy is slightly different from the next. As an informed consumer it is important for you to understand and communicate the details of your dental plan. Please provide our office with your group and identification number as well as information with respect to limits and your benefit coverage.

We will provide you with information on available treatment options, appropriate to address your dental care needs, regardless of the nature and extent of your dental plan coverage. In addition, we will assist you by supplying information required to enable you to receive benefits to which you may be entitled under your dental plan.

Often times, additional information may be requested by your plan administrator in order to ensure that the treatment is covered by your plan. In such cases the plan administrator will write to you to ask you to obtain the information from your dentist. We will supply you with any information you request.

Many dental insurance companies will only provide those covered under the plan with information regarding specific coverage details as a result of “The Privacy Act” in Canada. Therefore, it is not an option for us to call your insurance company on your behalf to enquire about your insurance details.

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